General and Operations Managers

Official role description

About the Role — Mercor is hiring experienced General and Operations Managers to help evaluate and improve cutting-edge AI systems. In this role, you'll evaluate AI-generated operational management content and workflows, leveraging your real-world expertise in directing multi-department operations, staffing, financial oversight, and cross-functional decision-making. — Key Responsibilities • Evaluate AI-generated operational plans, staff schedules, performance reviews, and other management artifacts for quality and accuracy. • Compare AI-generated responses head-to-head based on operational soundness, financial rigor, and cross-department feasibility. • Review operational scenarios involving budgeting, staffing, workflow coordination, and performance improvement decisions and provide expert feedback. — Required Qualifications • 4+ years of experience as a General Manager, Operations Manager, Operations Director, Business Manager, District Manager, or another closely related general operations management role. • Experience directing multi-department or multi-location operations, including budgeting, staffing, and performance oversight. • Ability to commit 20+ hours per week. • Strong written English communication skills. — Additional Information • Start date: Immediate • Duration: Approximately 4–6 weeks • Payment: task-based (payment upon first task approval). Experts who complete their first task within the required timeline will then be qualified to be paid hourly for the remainder of the project.