Clinical & Health Care Operations Reviewer

Official role description

The role

We're hiring working health care professionals to audit AI work product in their own field, not to produce it.

You'll see an AI agent's complete attempt at a realistic task from your job: the task as written, what the agent did, the files it produced, and the scoresheet an AI grader filled in afterwards. You bring the judgment of someone who does this work for a living, and answer four questions:

1. Is this a real task? Would it come up in this job, described this way? Realistic, borderline, or contrived. 2. Is the domain content right? Are the standards, figures, regulations and constraints accurate and consistent, or is something subtly wrong in a way only a practitioner would catch? 3. Does the grading hold up? The grader answered eleven yes/no questions about the finished work: correct format, fabricated figures, requirements met, terminology, and so on. You go through them with the files open and say where you disagree, and why. 4. Is the score defensible? Band the work yourself. Could a practitioner use it? Accept it? Then check the reported score against your band.

About an hour per item. You never perform the task or redo the agent's work.

Who we're looking for

Five roles. Apply to the one that's actually yours: • Registered Nurses. 5+ years post-licensure bedside care, active US license. Charge nurse or preceptor experience ideal. • Nurse Practitioners. Board-certified, 3+ years running your own patient panel. • Medical & Health Services Managers. Practice managers, clinic administrators, department directors. 5+ years owning a clinical budget. • First-Line Supervisors of Office & Administrative Support. Patient access, HIM, scheduling or billing leads. 4+ years supervising in a clinical setting. • Medical Secretaries & Administrative Assistants. 4+ years of scheduling, clinical correspondence and records in a practice or hospital department.

We want people who know the field cold: chart auditors, preceptors, survey veterans, anyone who has had to explain to a colleague exactly why their work was wrong. Less of a fit are consultants who advised without owning the work, and equivalents from outside US health care, since the tasks turn on HIPAA, CMS and US payer specifics.

Also required: near-native business English, because you write a short reason for every judgment, and enough comfort with a spreadsheet or PDF to check whether the numbers in it reconcile.

First step

Your first step is a short recorded interview about your own area of expertise, around 15 minutes. Once you're on the project, your first task is a brief intake profile you complete yourself, unaided.